Support

Write to us

For a problem, a question or a suggestion: privacy@pinthoppers.com. You can write in English or Turkish.

My sign-in code did not arrive

• Check your junk (spam) folder first.
• A code is valid for 15 minutes. If it has expired, tap "Send a new code" in the app.
• You can ask for a new code after waiting one minute.
• If you mistyped the address, tap "Use a different address" on the code screen.

I want to delete my account

In the app: Profile → Settings → Delete account. You do not need to write to us. Deletion cannot be undone. What is deleted is set out in the privacy policy.

Privacy

What we keep and for how long is in the privacy policy. The app has no cookies, analytics or advertising.